STRATEGIC PLANNING 2025

WE UPLIFT LIVES,

FIGHT POVERTY &

BUILD PROSPERITY

FOR ALL MEMBERS

VISION

The Leading Cooperative, fostering growth and stability.

MISSION

To provide relevant trustworthy sustainable financial and allied services through innovative solutions, ensuring member satisfaction and empowerment

SHARED

VALUES

Member Care

Opportunity

Responsibility

Innovation

Membership Empowerment

Commitment to Excellence

Special Deals

STRATEGIC OBJECTIVES

• OPERATIONAL EXCELLENCE

• MEMBER & COMMUNITY EMPOWERMENT

• BUSINESS DEVELOPMENT

• FINANCIAL SYSTEM

• HUMAN RESOURCE DEVELOPMENT